brand building

The brand architecture exercise that saved a social venture millions of dollars by Anne Miltenburg

Last summer a social enterprise that had successfully launched a savings product for health care on mobile phones in an East African country came to our branding agency with a problem. It had managed to win people’s trust in its ability to keep their money safe. But the secret to building that trust was quickly becoming the company’s biggest challenge—one that could end up costing them millions of dollars over the long term. 

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Client Spotlight: Internet of Elephants by Anne Miltenburg

We’ve been working with Kenya/US based startup Internet of Elephants (IOE) for 18 months, in which time we’ve seen the company grow from one person with a vision to a team of 12, funded by private investment and developing the prototype for their first product. This is a great moment to talk to Gautam Shah, the founder of IOE, about his journey...

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Treat yourself to a brand thinking day! by Anne Miltenburg

This February, we launched the Branding Toolkit for Changemakers to help social entrepreneurs to build stronger brands. Now that the toolkit is published, we love to help you get started with the tools. Of course, any organisation is in a different phase, but whatever stage you are in (whether you just created a concept, found your business model, or if you are scaling), we highly recommend treating yourself (and your team) to half a day of brand thinking! 

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The Branding Case of Soko by Anne Miltenburg

The artisan craft industry is the second largest employer in the developing world. Its workers are also some of the most disenfranchised. On average, women account for 80% of the workforce, but make only 10% of the income. Fashion brand/tech company Soko provides a way for artisans to improve their livelihoods by connecting them directly with market demand around the world through a first-generation mobile phone marketplace. This approach matches existing consumer behaviour with responsibly sourced products, proving that ethical small-scale production can feed the mainstream market.

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Five mistakes that social entrepreneurs make when crafting their brands by Anne Miltenburg


As a brand developer, I’ve met countless social entrepreneurs all over the world: people with an extreme passion for social or environmental impact. They have a lot to master in order to make their ventures succeed – from setting up a production chain, to technology, HR, complex investment structures, and more. Branding is yet another discipline to conquer, and though entrepreneurs see it as crucial, they often feel they lack...

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